Frequently Asked Questions
What is the estimated delivery timeframe?
There are typically three options for delivery,
– In stock: 3-5 business days
– Restocking: 3-6 weeks
– Requires Manufacturing: 8-12 weeks
How Long Do Your Products Take To Install?
EVO: 1-1.5 Hours
Difficulty Level (EASY) D.I.Y Encouraged
SMART-TRAY: 3 -5 Hours
Difficulty Level (Complex) Dealer Fitment Advised
SMART-TRAY Canopy: 6-8 Hours
Difficulty Level (Complex) Dealer Fitment Advised
How Much Do Your Products Weigh?
EVO – 75kg
SMART TRAY 200kg + Sides (30KG)
SMART TRAY CANOPY: 320KG
Do I need to pay A deposit to confirm my order?
If you require specific colour matching or request a specific combination of accessories we consider this a custom order.
For Custom orders, a 20% deposit is required.
Full payment is required on collection or before the product is shipped.
If I complete a DIY install, will I save money ?
DIY installations can be a great way to save some fees.
However, we strongly recommend being prepared for the task and to safely lift the canopy onto the vehicle avoiding damage. The following equipment makes the task much easier.
- Fork Lift
- Hoist
- 2-4 people to lift
Freight to our dealers is often cheaper than to a home address. This saving can sometimes offset part of the fitment costs.